This Privacy Policy explains how Alteration Atelier handles personal data when visitors use expertgardenreferee.baby or contact us about tailoring, alterations, remodelling, or upcycling services.
Use the contact details below for privacy questions, requests, or complaints about this policy.
We use personal data to respond to inquiries, arrange consultations and fittings, prepare quotes, manage project approval and progress, communicate about collection or follow-up, process payments, maintain business records, improve site performance, and meet legal or security requirements. In a tailoring context, this may include information needed to assess garment condition, scope, and fit-related limitations.
We may share personal data with service providers that support website hosting, communications, appointment handling, record keeping, payment processing, or other operational tasks. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests, enforce our terms, protect our rights, or address security and fraud concerns. We may also share information where disclosure is needed in connection with a dispute, audit, or similar legal process.
Subject to legal limits, individuals may ask to access, correct, update, or delete their personal data, and may object to or restrict certain processing. Where processing is based on consent, that consent may be withdrawn for future processing.
To make a privacy request, provide enough information for us to identify the relevant records and verify the request. We may ask for additional details before responding, and we may decline a request where the law allows or requires us to do so.
We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal obligations. When data is no longer required, it is deleted, anonymized, or archived in a limited form where retention is necessary.
When this policy is updated, the revised version will apply from the date it is posted unless a different effective date is stated. If a change materially affects how we handle personal data, we will take reasonable steps to draw attention to it.
We may collect contact details, inquiry content, appointment information, garment and project details, payment-related records, and technical data such as device, browser, and usage information. Where a user submits photographs or notes about a garment, those materials may also be processed as part of the request.
We receive data directly when a user submits an inquiry, books an appointment, requests a quote, approves a concept, or communicates with us by other available channels. We also generate certain records through the operation of the website, booking process, and internal service administration.
We may use session cookies, persistent cookies, and similar technologies to keep the site working, remember basic preferences, and understand how pages are used. Some cookies are necessary for security and form handling, while others support performance measurement or service improvement.
Users may manage cookies through their browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functionality, including form submission, session continuity, or basic performance features.
